For taxi companies, a rapid, accurate, and easy-to-use method for collecting and processing payments is one of the most important elements in providing a positive customer experience; it’s also one of the most challenging factors to control. However, a comprehensive taxi fare collection software system can remedy the three most common issues of traditional payment methods:
If your taxi company still uses paper vouchers, coupons and scrip to track passenger payments and other important data, you’re wasting hundreds of hours of manpower that could be put to a much better use. The right taxi fare collection software will consolidate all of that data and display it in an easy-to-interpret electronic format that will minimize the amount of labor needed to keep your business running smoothly.
Relying largely on paper coupons, scrip, or vouchers for passenger payments means having to supply the financial and personnel resources necessary to process (and, in the case of coupons and vouchers, produce) each form of payment. With a taxi fare collection software system that uses card-based fare collection, you don’t have to worry about handling multiple forms of payment.
A paper-based documentation system makes it nearly impossible to keep track of important data about your fleet, causing issues when you try to identify areas for improvement. With a customized taxi fare collection software system, you can manage your fleet’s information in a way that enables you to easily pinpoint instances of fraud and abuse and optimize your organization’s opportunities for growth.
Discover the advantages of taxi fare collection software
More and more taxi companies are turning to electronic transportation management systems to streamline their operations and grow their business.
The key to successfully implementing a taxi fare collection software system is to partner with a provider who will take time to understand the unique challenges faced by your organization, and then come up with a plan to resolve those issues in an efficient, cost-effective way.
For years, MJM Innovations has been providing transportation management solutions to organizations of all sizes; from state departments of transportation to privately-owned taxi services. We offer a wide range of automated taxi solutions that help companies eliminate inefficiencies and take advantage of growth opportunities. For more information, call MJM Innovations today at 866-664-1277.